Hi Hugo,

Does the user do anything specific, like uploading a big file, that could cause the GUI to throw such an error? Or does it happen during navigating a specific screen or selecting a specific row? The memory of the GUI can sometimes need alot of RAM to deal with something like lots of data or a big file, hence I ask.

Kind regards,
Mark Jongeling

Hi Mark,

Not that I have seen yet. It happens on different occasions, opening different query's. Like I said, I tried to overload the server's memory by trying to open big query's, while having other aplications open at the same time. I saw during those tests that after closing a tab the RAM data was not freed. So I tried to open a lot of those big query's with the GUI eating up more than 10 GB of RAM eventually. I was unable to reproduce the error in these situations. And, as you can see in the screenshot, the moment the error triggers, the amount of RAM needed is not excessive.

Hi Hugo,

I have created a TCP issue for you under issue number 79822. 

Feel free to add information in the issue. Our Product Innovation team will help you further with this. When a solution has been given, it will be added in this thread.

Kind regards,
Mark Jongeling

Thanks Mark!

Hi @Mark Jongeling  

Was there ever a solution? Every now and then we also run into this error as well. 
 

Blommetje

Hi @Blommetje,

Hugo did not experience the error since the creation of this ticket. We therefor have closed it. If you do experience it and can reproduce the issue, we can take a look into it. Feel free to create a ticket.