How to give users a (one-time) notification?
For example:
With the current situation in Russia and Ukraine, we want to alert colleague about deliveries in these countries. The user should indicate that they have read this notification so that it will not be displayed again next time.
I was triggered by the SF message you get as a developer after performing an upgrade.
Hey Dennis,
What you can do is create a checkbox in your end product that holds the value 0 or 1, 0 being that the specific user has not seen the notification and 1 being the user has.
As Start object for each user, it can be a Task. This task is a Starting point of a process flow. The task doesn't need to do anything. There should be a process procedure after this Task deciding it should continue the flow or stop based on the "have I already shown this message”-checkbox.
The Task is followed by the message you want to show. You can choose to have the message have multiple message options but if it's just a one-time throw, you can set a process procedure after the Message to set that checkbox to 1; to indicate the user has seen it.
Hope it helps!
Hi Mark,
Your suggestion to execute this as a start object is a good one. Also your principle of a process flow where you convert a value. At what level would you recommend capturing this?
The best would be to control this from your IAM users since a logged in user will be here at all times.
That could work, for instance via the use of an Application connector. You can then set-up a SQL query to run on the IAM application to update the value of this tag. Making use of dbo.tsf_user() you can find the logged in user inside IAM and update the tag's value.
We use a Task with a Task procedure and a Layout and Default procedure:
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