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We do not support offline functionality for our application, but on weak network connections a user sometimes gets into a state where the Universal GUI will show a message for a user to go into Offline mode.
 



Having clicked “Go offline”t his gives all kinds of errors and when the User has a stable connection back and tries to reconnect, that person will be stuck in:

You can click the Logout and/or refresh all you want, but you keep returning to this message. The only solution is to clear cookies and site data.

As we do not even support Offline mode, I want to have this option disabled, so the user does not get stuck or get expectation that we cannot meet. Is there a way to make this happen?

Hello Mark,

It is not possible to disable the offline mode, because you should not get offline mode features when you do not use them. You should receive a message indicating that you cannot continue working because you are currently offline.

Could you log a TCP ticket for this situation?

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