Informing users (using Windows GUI / Indicium) of maintenance time
I want to inform my users of my Thinkwise application there will be downtime because of maintenance. We are using the Windows GUI in combination with Indicium.
Suggestion made by Erik Brink - We could think of requesting this information before login from Indicium possibly.
I like this idea, but then also for the Web GUI. I assume this should be part of the ‘complete’ solution?
We’re also using the Universal GUI. Is it possible to add there as well a maintenance message? (Or is that a different Idea?)
Hi René W,
We have a User story for this idea. When we will put this on the backlog we will keep in mind that it should work for the Universal GUI aswell as the Win/Web GUI. No need to create another idea for this
Updated idea status Open → On the backlog
Some thoughts on this idea:
Indicium does not currently offer publicly accessible services, required to load information from the Intelligent Application Manager before the user has logged in. Messages that should be shown on the login screen can therefore not be retrieved from the model. Also, we do not know for which application(s) a user is authorized before he or she has logged in. There is no point in showing a notification for an application that the user doesn't have access to.
However, providing public services in Indicium to solve this problem, also for example for loading translations for the login dialog, is on our backlog.
In the meantime, it is possible to manually add a notification to the login screen, as described in this blog post:
Alternatively, we could also choose to display this notification after logging in, for example as a notification message. Would you consider that a workable solution?
FYI: in case you can live with displaying information after login, you could also use a Task as Start Object which would work across all mentioned GUIs. We use a customized and simplified version of the solution discussed here in our Universal GUI:
Planned for Indicium with Release 2025.2 as part of the improved login styling:
A small update from our side, we are currently going in this direction for notifications on the login page:
What are your opinions?
Planned→Next release
Next release→Completed
Some clarifications on our implementation of this Idea:
Compared to the design as shared by Bart, we made a small change: we decided to show the Notice above the login fields
in IAM you’ll find the field Login page notice, we explicitly implemented it as a generic means to inform your end users about anything relevant before login. This could be announcing a maintenance window, but also stating the Environment type (OTAP) or announcing celebratory drinks at 17h 🍻