The current tooltip implementation in Thinkwise often leads to a frustrating user experience. Tooltips do not automatically disappear, which can block access to input fields below the pop-up. This forces users to either wait for the tooltip to fade or manually click away, which disrupts workflow and reduces efficiency.
We implemented a temporary fix using custom CSS (see below), but it would be far more beneficial if Thinkwise offered built-in support for tooltips that automatically disappear after a set time.
[role="tooltip"]:hover {
display: none!important;
}
Hi@HarryA ,
Do I understand correctly that even while the cursor is still on the element that triggers the tooltip, you want the tooltip to disappear? There can be quite some information in the tooltip, so this can lead to the tooltip disappearing before the user has finished reading. If I look at some other webapplications with tooltips, they behave the same as Universal, they keep showing the tooltip until the user moves the cursor:
Besides that, I think its a separate problem, but its good to know that in Universal GUI 2024.2.13.1, we have fixed tooltips wrongly staying shown:
Kind regards,
Leroy Witteveen
Hi@Leroy Witteveen ,
No this is not exactly what I mean, I think this GIF illustrates the problem quite well:
The tooltip for the Voyage field is blocking the Date Time (UTC) field.
I would opt for option 2, as the tooltip often gets in the way of other fields when texts get larger.
To reply on “Arie V’s suggestion before ”, the problem is not the place where the tooltip appears.
The problem is that the tooltip appears over something else which becomes unclickable as the tooltip is on top of it.
I think that the only solutions could be to allow the user to click trough the tooltip, or to create a tooltip algorithm which moves the tooltip to another place when the users mouse is above it. ( making sure that the tooltip does not block an intended click ).