While observing some of our users navigate our Thinkwise application we noticed some interesting behavior. After they opened a document via the list bar menu, and executed some action on a detail tab of this document, they wanted to navigate back to the main of that document.
The first thing many of them tried was going to the menu and clicking on the opened tab of the openend document. When this does nothing they usually close the open document and retry clicking on the list bar menu item.
Apparently users may not instinctively consider using the top tabs to select the main tab of the document
Possible Solution
When a document is already active and a user selects the Open Tab for that document, the main of that document should open
