We would to be able to send whatsapp messages from the application to users, in this case employees. Has anyone done this with the SF? Pleas let me know.
Best answer by Vincent Doppenberg
Facebook offers a Business API for Whatsapp that supports sending messages.
Any HTTP-based API can be consumed by configuring an HTTP connector in the SF. Authentication and authorization can be complicated when the API requires OpenID or OAuth, but the Whatsapp API is fairly easy. It comes down to sending a request to the login endpoint with basic authentication, extracting the authentication token from the response and sending this token with the API call that you want to make. So you will need two HTTP connectors.