When a user currently encounters a deadlock and she is chosen as the deadlock-victim, the user gets a message asking to rerun the transaction.
Solving (frequent) deadlocks is something a developer should do, but they still can happen. Often, when a user retries to run the transaction, the problem has gone away.
I’d like to propose a client side (GUI/Indicium) solution that will re-try the transaction without the user intervening. This way, the user is not seeing a technical message regarding the deadlock and the action the user wanted to make still pulls trough.
I would implement this as follows (my suggestion)
- Store a setting in SF specifying the amount of deadlock retries (default = 5)
- GUI/Indicium:
- Retry the transaction as many times as specified in SF (with an appropriate wait-time)
- When a deadlock occurs, store the deadlock graph XML in a deadlock-log table in IAM
- Write to logfile a deadlock has occured (warning)
The advantage to this solution is two-fold:
- The user can (mostly) continue their work and is not bothered by ‘scary’ deadlock messages
- The developer/administrator has insight in how many deadlocks happen and has got a log of deadlock graphs to look at.
