The user had a login account. The user maybe used the button remeber me, but this is not sure. That in IAM the user is removed. It ends up in a situation that the user gets a login screen, but the username and password are grayed out.We tried clear cache and remove history. On this browser no access is longer possible to Thinkwise. Anyone a clue how to clear this one?
I am starting the Universal GUI (2023.2.11.0.0) on Android (android versie 13) with a firefox browser (version 119.0.1).Login as a user and do my thing. Continue with other work. Phone turns into lock. Want to continue on my phone. Unlock it and the universal gui pops up, but it shows a black screen (mostly, sometimes white).Only solution is killing the application and start this again.How to fix the black screen situation?Addition on the topic. Chrome doesn't give a black or white screen hang. In chrome we see a hang situation, visible by continous turning of the refresh button. Firefox a black or white screen (hang situation)Also happening in the latest GUI version 2023.3.11.0.0Does anyone recognize this behavior?
Frequently I notice the message (snackbar) “unable to claim application” during a login activity. Starting condition: My browser is configured to open a tab-page for my application;Action: I enter my user name and password and press login Unpredictable: I sometimes get the message “Unable to claim application”. Another time login is going perfectly, without getting this message. I have no clue about the root cause!Settings: My application is configured in the IAM with "max 1 sessions per account" and with a claim timeout of 1 minuteMy questions are: Does anyone have experience with getting this message How can I investigate the root cause of getting this message
In current browsers you can use multiple tabblad. This meand you can login into the thinkwise platform with several usersSituationTabblad 1 login of thinkwise in universal GUITabblad 2 login of thinkwise in universal GUIActionTabblad 1: login as user1 and press loginResult user1 is logged in Next ActionTabblad 2 : login as user2 and press loginResult user1 is logged in and not user2Logout on tabblad 2 and login as user2 => result is that user2 is now logged in
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