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Login in Thinkwise is greyedout and no other username can be entered

  • 8 December 2023
  • 2 replies
  • 40 views

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The user had a login account. The user maybe used the button remeber me, but this is not sure. That in IAM the user is removed. It ends up in a situation that the user gets a login screen, but the username and password are grayed out.

We tried clear cache and remove history. On this browser no access is longer possible to Thinkwise.

 

Anyone a clue how to clear this one?

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Best answer by Heini Veneberg 11 December 2023, 09:55

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Userlevel 3
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What do you see when this user opens the url in a Incognito window?

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The topic is for now not reproducable anymore. It looks that the browser released the information, due to the fact that time has passed en history was several time cleared.