Skip to main content
Solved

Web GUI login logo not showing up from IAM

  • November 11, 2020
  • 4 replies
  • 88 views
E
Sidekick
Forum|alt.badge.img+9

I’m trying to get the IAM login logo to show up in the Web GUI. I use SF 2020.2 with all hotfixes applied and using Web GUI 2020.2.22. In the IAM i did configure the Login Logo in the Global Settings → Login → Logo and uploaded a file. I also invalidated the caches.

The Web GUI still displays the Thinkwise Logo.

I know that this setting is available with the settings.ini file, but i try to keep all my application data together in the database. I have not specified an ApplicationLoginLogo property in the settings.ini file.

Am i doing something wrong here, or is this functionality not available yet in the Web GUI?

Best answer by Erik Brink

The first time you visit the login page after a (re)start of the web-app, there has not been any connection to the IAM database yet. That's the situation where the ini-file settings comes in.

Can you confirm the logo is shown correctly after the first login?

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

Erik Brink
Moderator
Forum|alt.badge.img+5

The first time you visit the login page after a (re)start of the web-app, there has not been any connection to the IAM database yet. That's the situation where the ini-file settings comes in.

Can you confirm the logo is shown correctly after the first login?

E
Sidekick
Forum|alt.badge.img+9
  • efitskieSidekick
  • Sidekick
  • November 11, 2020

I can confirm that the logo that i specified in the IAM is not displayed after i logout and try to login again. The thinkwise logo is still being displayed.

Great tip that the ini file is used before there is a connection to the IAM. i didn’t know that.

Arjan Sollie
Thinkwise blogger
Forum|alt.badge.img+14

Hey all,

I have had a similar issue (TCP issue 76993). You can try to set the logo via the extended properties (same as you will store in the .ini file). However, after setting those your browser will sometimes fall back to the old image (cache issue). Try removing the cache from browser for this webpage.

Erik Brink
1 person likes this
  • Erik Brink
    Erik Brink
Erik Brink
Moderator
Forum|alt.badge.img+5

Thanks Arjan!

That's true. Once the browser noticed an image/icon is not accessible on your development PC is will remember that.

You could clear your browser cache after fixing the link to images or always test the Web GUI in incognito mode.

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings