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Upgrading IAM from 2026.2.14 to 2026.3

  • October 7, 2026
  • 3 replies
  • 27 views

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Hi all,

In an shadow environment we are trying to upgrade from IAM from 2026.2.14 to 2026.3 and we get the following error:


Mind you, we are using the SQL Server 2022. 


Is there any workaround? Or do I need to submit a ticket?

3 replies

Mark Jongeling
Administrator
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  • Software Architect
  • October 7, 2026

Hi Zachery,

Since 2026.2.11 (STS), the platform requires the SF and IAM databases to have compatibility level set to 160 (SQL Server 2022). An upgrade script to 2026.2.11 did change the compatibility level automatically, so I'm not sure where this could have gone wrong in your situation.

To fix this, run this script on the IAM and SF database prior to the upgrade:

-- Set the compatibility level of the current database to 160 (SQL Server 2022)
declare @exec_sql nvarchar(max) = 'alter database [' + db_name() + '] set compatibility_level = 160';

begin try
exec sp_executesql @exec_sql
end try
begin catch
declare @error_message nvarchar(max) = error_message();
raiserror('Error occurred while setting compatibility level: %s', 16, 1, @error_message);
end catch
go

Connecto the the SF database, then run it. Same for the IAM database.

Hope this helps!

Info:

 


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  • Author
  • Apprentice
  • October 7, 2026

Hi Mark,

Thanks for the fast reply. The script fixed it, but I have a question. 

 

What does “Build: 14.0” mean? Is it 2026.2.14 or just 2026.2? 


Mark Jongeling
Administrator
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  • Software Architect
  • October 7, 2026

Version and Build correspond to the Indicium version and build. 2026.2.14 is not the latest release of Indicium, but can be run on any supported platform versions of 2026.2 and below (down to 2025.1 for sure).

Metasource corresponds to the platform version of IAM with which Indicium communicates with. In this case the IAM is 2026.2, which is a Long term supported version (LTS)

So yes, build 14.0 means the Indicium version/build 2026.2.14(.0)