When trying to install a solution, I first got a pop-up asking me to login, after which I get stuck on the following screen:
Solved
Unable to install solutions from Thinkstore
+6- Captain
- 63 replies
Best answer by Mark Jongeling
Can you create a TCP ticket for this? Our support team can look with you into this issue. Thanks!
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+23Hi Marius,
What is your default browser? The authentication page looks like it's from internet explorer.
You can also double check if the firewall is not blocking outbound and inbound traffic for store.thinkwisesoftware.com
Hope this helps!
+6- Captain
- 63 replies
Mark Jongeling wrote:
Hi Marius,
What is your default browser? The authentication page looks like it's from internet explorer.
You can also double check if the firewall is not blocking outbound and inbound traffic for store.thinkwisesoftware.com
Hope this helps!
Chrome is my default browser. Though I have Firefox and Edge too. It looks like the SF starts this pop-up in internet explorer.
When I go to https://store.thinkwisesoftware.com/ manually in my browser, I get access to the login page. After logging in I get the same error. So it looks like the same problem as what is happening in the SF. Since I can access this page it seems not to be a firewall problem.
+23Can you create a TCP ticket for this? Our support team can look with you into this issue. Thanks!
+6- Captain
- 63 replies
Mark Jongeling wrote:
Can you create a TCP ticket for this? Our support team can look with you into this issue. Thanks!
Done!
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