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Task popup window

  • Jan 31, 2020 1:16 PM UTC
  • 5 replies
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We have an strange probleem with the popup field on the web by an task; In IAM the same problem exists that the buttons will disappear, so please advise me what to do?

 

 

 

 

Best answer by Arjan Sollie

Hi everyone,

I have seen these kind of pop-ups before. This is often caused due to the fact that the user has enhanced their zoom within their browser. If you would reset the zoom setting to a 100%, it should solve the issue.

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5 replies

Erik Brink
Moderator
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  • Moderator
  • Jan 31, 2020 3:20 PM UTC

Hi Roland,

Seems like the popup width calculation misses a few pixels due to its actual context. Could you please report this issue in TCP?

Regards, Erik


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  • Author
  • Apprentice
  • Jan 31, 2020 3:56 PM UTC

Can you contact TCP for me? I have no contact information

 

thanks 

 

Regards, Ronald


Mark Jongeling
Administrator
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Hey Ronald,

If you have access to TCP, you can use this link to navigate to TCP: https://tcp.thinkwise.app/web/Login.aspx

Login here and navigate to ‘Issues’ and create a new one.

Hope this helps you.

Kind regards,
Mark Jongeling


Arjan Sollie
Thinkwise blogger
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  • Thinkwise blogger
  • Answer
  • Feb 3, 2020 10:38 AM UTC

Hi everyone,

I have seen these kind of pop-ups before. This is often caused due to the fact that the user has enhanced their zoom within their browser. If you would reset the zoom setting to a 100%, it should solve the issue.


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  • Author
  • Apprentice
  • Feb 12, 2020 10:29 AM UTC

Thanks this works