Skip to main content
Solved

Reporting Service processing order


Hugo Nienhuis
Superhero
Forum|alt.badge.img+12
The processing order in the Reporting Service is a little different than I expected. We insert a bulk of records in the table rapport_queue to have them printed. The documents are printed in a random order. When looking into the table rapport_queue we can see the following: the insert_date_time is in the same order as the ID. But the update_date_time is in a different order. Is it possible to influence the order of processing and or what causes this behaviour?

ID insert_date_time update_date_time
133 2019-08-07 12:32:35.843 2019-08-07 12:32:46.263
134 2019-08-07 12:32:35.850 2019-08-07 12:32:44.320
135 2019-08-07 12:32:35.853 2019-08-07 12:32:44.310
136 2019-08-07 12:32:35.860 2019-08-07 12:32:44.277
137 2019-08-07 12:32:35.863 2019-08-07 12:32:46.233
138 2019-08-07 12:32:35.870 2019-08-07 12:32:45.750
139 2019-08-07 12:32:35.877 2019-08-07 12:32:45.757
140 2019-08-07 12:32:35.883 2019-08-07 12:32:45.703
141 2019-08-07 12:32:35.887 2019-08-07 12:32:46.823

FYI: we use the Reporting Service 3.2.0.0.

Best answer by Anne Buit

Hi Marco,

Since the 2020.2 version of the Thinkwise Suite, Indicium (Universal) is required for retrieving a valid license. It is stated in the release notes of the 2020.2 version: https://docs.thinkwisesoftware.com/blog/2020/06/25/2020_2.html 

Did you upgrade directly from an older version (non-2020.2) to 2021.1? Then you might have missed this. In short, you will need Indicium (Universal) to retrieve a valid license for your Thinkwise Suite. After the license is imported and valid, the SF will be available.

The installation guide for Indicium is found here: https://docs.thinkwisesoftware.com/docs/deployment/indicium.html

When installed, Indicium will automatically retrieve the license for you. It can take up to five minutes I believe. Indicium does require an Internet connection to get a valid license: https://docs.thinkwisesoftware.com/docs/deployment/installation.html#license-expiration

If you need assistance for the installation of Indicium, feel free to create a topic here on the Community. We can help you out :wink:

Kind regards,
Mark Jongeling

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 replies

Anne Buit
Community Manager
Forum|alt.badge.img+5
  • Community Manager
  • 637 replies
  • Answer
  • August 12, 2019

Hi Marco,

Since the 2020.2 version of the Thinkwise Suite, Indicium (Universal) is required for retrieving a valid license. It is stated in the release notes of the 2020.2 version: https://docs.thinkwisesoftware.com/blog/2020/06/25/2020_2.html 

Did you upgrade directly from an older version (non-2020.2) to 2021.1? Then you might have missed this. In short, you will need Indicium (Universal) to retrieve a valid license for your Thinkwise Suite. After the license is imported and valid, the SF will be available.

The installation guide for Indicium is found here: https://docs.thinkwisesoftware.com/docs/deployment/indicium.html

When installed, Indicium will automatically retrieve the license for you. It can take up to five minutes I believe. Indicium does require an Internet connection to get a valid license: https://docs.thinkwisesoftware.com/docs/deployment/installation.html#license-expiration

If you need assistance for the installation of Indicium, feel free to create a topic here on the Community. We can help you out :wink:

Kind regards,
Mark Jongeling


Hugo Nienhuis
Superhero
Forum|alt.badge.img+12
  • Author
  • Superhero
  • 136 replies
  • August 12, 2019
Hi Anne,

Thanks, the explicit order by clause worked.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings