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The processing order in the Reporting Service is a little different than I expected. We insert a bulk of records in the table rapport_queue to have them printed. The documents are printed in a random order. When looking into the table rapport_queue we can see the following: the insert_date_time is in the same order as the ID. But the update_date_time is in a different order. Is it possible to influence the order of processing and or what causes this behaviour?



ID insert_date_time update_date_time

133 2019-08-07 12:32:35.843 2019-08-07 12:32:46.263

134 2019-08-07 12:32:35.850 2019-08-07 12:32:44.320

135 2019-08-07 12:32:35.853 2019-08-07 12:32:44.310

136 2019-08-07 12:32:35.860 2019-08-07 12:32:44.277

137 2019-08-07 12:32:35.863 2019-08-07 12:32:46.233

138 2019-08-07 12:32:35.870 2019-08-07 12:32:45.750

139 2019-08-07 12:32:35.877 2019-08-07 12:32:45.757

140 2019-08-07 12:32:35.883 2019-08-07 12:32:45.703

141 2019-08-07 12:32:35.887 2019-08-07 12:32:46.823



FYI: we use the Reporting Service 3.2.0.0.

Hi Marco,

Since the 2020.2 version of the Thinkwise Suite, Indicium (Universal) is required for retrieving a valid license. It is stated in the release notes of the 2020.2 version: https://docs.thinkwisesoftware.com/blog/2020/06/25/2020_2.html 

Did you upgrade directly from an older version (non-2020.2) to 2021.1? Then you might have missed this. In short, you will need Indicium (Universal) to retrieve a valid license for your Thinkwise Suite. After the license is imported and valid, the SF will be available.

The installation guide for Indicium is found here: https://docs.thinkwisesoftware.com/docs/deployment/indicium.html

When installed, Indicium will automatically retrieve the license for you. It can take up to five minutes I believe. Indicium does require an Internet connection to get a valid license: https://docs.thinkwisesoftware.com/docs/deployment/installation.html#license-expiration

If you need assistance for the installation of Indicium, feel free to create a topic here on the Community. We can help you out :wink:

Kind regards,
Mark Jongeling

Hi Anne,



Thanks, the explicit order by clause worked.

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