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Possible to download a file instead of opening in browser

  • September 26, 2024
  • 4 replies
  • 92 views
P
Captain
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We are currently using the ‘download file’ process action for users to be able to download documents from the system (with the Universal GUI). When the file has a .PDF or .PNG extension, the file is not downloaded but instead it is opened in the browser. Is there a way to force all file types to be downloaded?  

Zipping the files is not preferred.

Best answer by Arie V

@PeterKeeris I’d say Download file should result in an actual download in all cases, so I assume a parameter is not required then. Instead, we should make sure the right behavior is applied.

Update: @PeterKeeris raised TCP 10209S for this issue. I discussed this internally, and in order not to change existing behavior, we aim to resolve this by adding an additional Input parameter.

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4 replies

Arie V
Community Manager
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  • Arie V
  • Community Manager
  • September 26, 2024

@PeterKeeris I believe we tackled that issue with Release 2024.2.12.3 for Universal + 2024.2.12.2 for Indicium. See 

Could you upgrade to that (or preferably a later) version and let us know if it fixes the issue for you too?

EDIT: the Extra Release specifically talks about the Report action. If it doesn’t work for your Download file action after upgrading, please raise a ticket in TCP.

P
Captain
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  • PeterKeerisCaptain
  • Author
  • Captain
  • September 27, 2024

Thanks for your answer @Arie V. However, for the download file process action there doesn't seem to be a input parameter to configure it like for reports. I will raise a TCP ticket.

 

Arie V
Community Manager
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  • Arie V
  • Community Manager
  • September 27, 2024

@PeterKeeris I’d say Download file should result in an actual download in all cases, so I assume a parameter is not required then. Instead, we should make sure the right behavior is applied.

Arie V
Community Manager
Forum|alt.badge.img+12
  • Arie V
  • Community Manager
  • Answer
  • October 1, 2024

@PeterKeeris I’d say Download file should result in an actual download in all cases, so I assume a parameter is not required then. Instead, we should make sure the right behavior is applied.

Update: @PeterKeeris raised TCP 10209S for this issue. I discussed this internally, and in order not to change existing behavior, we aim to resolve this by adding an additional Input parameter.

P
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