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Lookup value shown in dropdown but not in field after selection

Ionut
Warrior
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Hi!

So after we did the platform update we started to see allover the tasks where there were some lookups that instead of showing the value set for the lookup it was showing the id.

From our observations:

  • if the value was default there (let's say an edit) the lookup is shown correctly
  • seems to happen on the fields that are used for other lookup filtering
  • and this is present only when the applications are run based on sf database, for IAM applications it works goods

Can you help us identify what's going wrong? Is this a known issue and we might need to to an update?

Thanks!

Best answer by Alexandra Egri

Hello ​@Ionut,

As far as we know, this is not a know issue and we couldn't reproduce it either. Could you please create a ticket for this in TCP so we can investigate it further?

Thank you!  

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Alexandra Egri
Moderator
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Hello ​@Ionut,

As far as we know, this is not a know issue and we couldn't reproduce it either. Could you please create a ticket for this in TCP so we can investigate it further?

Thank you!  

Ionut
1 person likes this
  • Ionut
    Ionut
Ionut
Warrior
Forum|alt.badge.img+2
  • IonutWarrior
  • Warrior
  • May 9, 2025
Alexandra Egri wrote:

Hello ​@Ionut,

As far as we know, this is not a know issue and we couldn't reproduce it either. Could you please create a ticket for this in TCP so we can investigate it further?

Thank you!  

Hi! Thanks, yes, we'll create a ticket.

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