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Incorrect Line Selected When Screen Is Not Fully Loaded

  • Aug 31, 2026 8:10 AM UTC
  • 2 replies
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Hello, 

We have a parent table and a child table linked through parent_id. 

When the user clicks the Promote task on the parent record, another screen (modal document) opens and displays the child lines linked to that parent.

On this screen, we have a Select Line task that should use the data from the currently selected line.

The issue occurs when the user clicks Select Line too quickly, before the child lines have finished loading. In this case, the task can use data from another line that is not linked to the selected parent.

This can result in incorrect data being selected or processed.

Is there a way to prevent the Select Line task from being executed until the child lines are fully loaded and the correct current line is available? (we already have the task unchecked for empty subject, but it is still available for a few seconds when screen is open)

 

 

 

Thank you!

Best answer by Erik Brink

Can you please report a TCP ticket for this?

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2 replies

Erik Brink
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  • Moderator
  • Answer
  • Sep 2, 2026 11:57 AM UTC

Can you please report a TCP ticket for this?


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  • Author
  • Apprentice
  • Sep 2, 2026 12:18 PM UTC

Yes, thank you.