Having had issues with a process flow that closes a modal document and afterwards tries to refresh the initial screen where the a Task existed that had opened the Modal document, I found the cause in my case that the screen was a Variant.

The Actions “Activate document” and “Refresh table” only supported the option to select the table, but not a Variant. Updating the tab_variant_id through the SF database did make the flow work. Making the TCP ticket about the missing option to select the variant for these, was returned with a response that this is by choice and you should use a “document_id”.

The suggestion given was to use the “Open document” action, but enable the “try use existing document” option.

The result in this case was that the document_id would remain empty. (Sad panda)

Hence I was requested to ask here if this is the intended purpose…….

So, is it not the intend to still fill the document_id when opening an existing document?