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Export menu in Universal throws error

  • 9 January 2023
  • 3 replies
  • 60 views

Userlevel 2
Badge +3

Hi,

I am trying to export my data through overflow menu Export immediately, it shows the below error message "This site can't be reached".  
 

In order to access this site, i have full access credentials. But still not sure what this error could mean. Our environment runs on Linux server.
Using Universal version 2023.1.
Urgently looking forward for bulk Import/Export functionality. Could some one help on this issue?

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Best answer by Dick van den Brink 9 January 2023, 16:21

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3 replies

Userlevel 7
Badge +5

Hi Usha,

Please check this article that might help debug this problem. The response code you receive from Indicium and the log files will probably point you in the direction of the root cause.

 

Userlevel 4
Badge +2

It seems your colleague also posted a question about it with the error message. We will look into adding Linux support for this feature.

We will provide updates on that issue.

Userlevel 2
Badge +3

Yeah thanks much for your reply. Awaiting for the Linux support 👍