Question

Error message when register environment

  • 23 April 2021
  • 5 replies
  • 49 views

Userlevel 1
Badge +3

When I register my environment I get the message:

What is the problem and what can I do about it?


5 replies

Userlevel 6
Badge +17

Hi Marco,

Which version of Indicium (Universal) are you running?

Latest version is 2021.1.19. You can see the version(build) on the Indicium landing page (https://[server]/[indicium]).

Example of not the latest version of Indicium

 

Userlevel 6
Badge +17

Hi Marco,

I have created a TCP ticket for you for this as this might also be causing trouble for other customers. The ticket number is 81998. 

Userlevel 1
Badge +3

It says:

Indicium is running!

Version: 2020.2
Build: 13

It is the version of the installation package 2021.1

 

Userlevel 6
Badge +17

Hi Marco,

Could you try it with the latest version of Indicium? Do keep in mind that this version needs .NET5. Check the release notes for more details.

I think the licensing is not working due to having an older version of Indicium.

Userlevel 6
Badge +17

Hi Marco,

Have you been able to solve it with the newer Indicium version?

Reply