To edit Crystal Reports reports you will need software by SAP. You can download and purchase a license here: https://www.crystalreports.com/download/ . The software is not for free.
Thinkwise recommends their clients to use DevExpress for reports as we offer a tool to create and edit DevExpress reports. The tool is downloadable from the Thinkwise Community Portal (TCP).
With the 2020.2 version of the software, reports are uploaded to the database. It is not possible to edit the uploaded report. It is only possible to upload a new report. In case you wouldn't have the report anymore, you are able to download a copy of the uploaded report, but to apply changes, you will have to upload a new report.
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