We have a TW application where the user basically works from one central list with transactions (shipments). Optimally this list should automatically refresh when records were added by a background process.
However, it turned out when auto-refresh is enabled, not just this list form (SQL view) is refreshed but all forms on all controls in the entire application. So when the user is at that moment working in edit mode in another form of the same application and choosing a record from a dropdown list, this dropdown list closes automatically due to the refresh on the list form. Or when on another form a tree view is expanded, it will automatically collapse due to this background refresh. Very annoying and counter-productive.
Is it possible to do this auto-refresh local on ONE FORM only, and not throughout the whole user session?
Hello
We need a bit more information to assist you. Are the other forms related details of the subject that has auto-refresh configured? If so, this behavior would be expected. If you'd like to prevent the refresh from affecting those forms, you could configure them as unrelated.
If the issue persists, you should create a ticket for this in TCP. Please include a video or steps to reproduce the behavior, which would help with further investigation.
Thank you!
Hi, thanks. Yes, these forms are related. It was discussed in development team and we are thinking about temporarily disabling local refresh while the user edits data in a form.
This topic can be closed for now.
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