Hi Harm,
Do both the pool user and the user you are trying to log in have rights to the application with ID 5? You can verify this by executing the following statements on the IAM database:
code:exec get_gui_gui_appl 'pool user', 5, 99
exec get_gui_gui_appl 'end user', 5, 99
Both statments must give results.
If both give results, please check the following:
1. Does Indicium refer to the same IAM database in the application settings?
2. Is the pool user correct? If there is a pool user in the application settings, it has priority over the Application Pool user in IIS.
Kind regards Vincent
The information in this topic is a bit outdated. From Thinkwise Platform version 2018.3 and onwards, the pooling account used by Indicium (and Web) to access the databases no longer needs to be present in IAM.
The SQL statements seen above are not usable for version 2018.3+ as they have been replaced with different mechanisms.
If an
Application not found message persists, check out the
documentation on this response.
