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Question

Application icon not working


C. Lousberg
Captain
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Since some time we don’t see the application icon anymore in the Windows taskbar for the Windows GUI.

This is for both the SF as our end-user applications.

What we see is:
 

This is already since a longer time, and we didn’t notice it straight away, so don’t know if it's related to some Thinkwise update or Windows update.

Also changing the icon in the IAM Global Settings doesn't solve the issue….

Any solution for this ?

(we are working on the latest WIndows GUI and latest 2024.2 patch)

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5 replies

Forum|alt.badge.img+17
  • Moderator
  • 768 replies
  • June 17, 2025

If you switch to iam and then back to the application, does the icon show after doing that? 


C. Lousberg
Captain
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  • Author
  • Captain
  • 42 replies
  • June 17, 2025

@Erwin Ekkel yes, it does! 🤔

So, familiar to you ? And a root cause/solution available ? 


J. de Lange
Hero
Forum|alt.badge.img+4

I’ve noticed the missing icon since upgrading to Windows 11. Not sure if it’s related in any way, though.


Forum|alt.badge.img+3
  • 54 replies
  • June 19, 2025

Yes, we have the same issue. It is Windows 11 related, because sometimes they are back and sometimes they are gone again :-)
For example, if you are working with two monitors, try to disconnect one (or choose to Duplicate the screens) and see what happens.


Forum|alt.badge.img+17
  • Moderator
  • 768 replies
  • June 19, 2025

This seems to be a very common problem in windows 11. Several solutions are available on the internet. Tried some, none seem to actually work. 


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