As a developer I receive tickets from my clients about an issue in their application. When this is a GUI issue I need to submit a ticket in TCP for this and always have to include an .HAR file. It would be great to have a button “Download log file” in the User menu.
And next to this I would also need the option to download a more technical file, including the Live error log information in a file.
Both can be included in the same button which a user can use from within the Universal User menu.
Having a button within the application to download these 2 debug files will increase troubleshooting and save a lot of time. Because you can instruct users, when they experience an issue, to download these files and provide them to you.
