Change to TCP - support

Thank you for your feedback, this is very valuable for us.😀

• you can always add info to a ticket, also when it is processing (e.g. when you want to add some info / inform to close ticket). Now you don't have this option (buttons are disabled)
  • For now you can add information in the detail screens (comments & attachments) by using the "+” button. 
  • However, we do see that we can improve the screen by enabling the task even if the status is processing. (Change registered)
• to assess a solution, there is only an option to add comment in case you don't accept. But when you accept, it might be useful to add info (got give extra feedback to TW)
  • Good point! (Change registered)