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Action analysis in Universal GUI

Related products:Universal GUI
  • September 11, 2023
  • 3 replies
  • 105 views

In the past, when we used the WebGUI, we used the IAM Action Analysis. After switching to the  Universal GUI we can't get any data from the Action Analysis in the IAM. For us, as a ISV, it is valuable for us to know how our application is used by our customers and users.

Mark Jongeling
Administrator
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Updated idea statusNewOpen
 
Universal GUI currently only logs when the user opens or closes an application. Individual actions and shortkeys are not registered at the moment. It is not mentioned in the Universal GUI Forecast as of now. This idea is in place to monitor interest in this feature being fully supported by the Universal GUI.

Harm Horstman
Superhero
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We like to use this functionality to analyse the use of objects to prioritise optimisation of screens and tasks for the Universal GUI.


Arie V
Community Manager
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  • Community Manager
  • March 10, 2025

@André Romijn We have discussed this topic internally and concluded that it requires quite some implementation effort to make it work as intended for the Universal GUI. We also concluded that the original intent (providing advise to End users / a Self-learning User Interface) is a slightly different Use Case from the monitoring that you seem to be asking for.

Both conclusions combined with the current priorities make that we don’t expect any progress on this topic during this calendar year.

In the meantime, we can recommend using Application Insights for those of you who are on Azure.

 



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