Are you actively testing heatmap analytics 'frameworks’ (support) on the webgui/universal UI? Especially an implementation for user behaviour tracking. - Hotjar for example.
For those that are unkown with heatmaps: Heatmaps are visual representations of attention, engagement, and interactions generated by your visitors as they navigate through your application.
- It uncovers areas of improvement in our business processes that we've always guessed but never really gotten confirmed to focus upon.
- May just also be the best solution to get to focus on the right/proper testing area's - business process wise and technically - but also where to place AI/ML in between
- It also helps detecting where we can/should add functionality and where to ditch or reposition certain functionality that never ever gets touched. (Which happens more often than one would think)
