Hello everyone, This week we like to share some tips & tricks on how to submit a support ticket.When you start developing your own application with the Thinkwise Platform, there is documentation and the community to learn everything you need to know. When the platform software isn’t working as it should, you can submit a ticket. The fastest way to get your support tickets resolved is to provide us with as much detail as possible. Besides product and version information you must include the steps to reproduce the issue. We cannot help you with bugs we cannot reproduce.In addition, you can use screen recording to demonstrate the problem and add a video to the Support Ticket. Here are a few suggestions to help you out: Screen recording in Windows 10Press your Windows Logo key + Alt + R to start recording. (This feature is part of the Xbox Game Bar function, Windows Logo key + G)You can also use MS PowerPoint. Here's how... Screen recording on your Android deviceDepending on you brand
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