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Your input is very valuable to us. That is why you can share your ideas for improving the Thinkwise Platform.

Tip 💡

Don't just collect votes for your own ideas, but also vote for ideas you would like to see implemented from other users. This way, the best ideas emerge.

What to take into account before submitting your idea?

Check for similar ideas

Always check if someone has already submitted a similar idea. If so, you can support this idea by voting for it. You can also reply explaining your use case as an extra argument as to why it should be implemented.

Submit one idea at a time

Do not submit multiple ideas to one topic. With only one idea at a time, it remains clear to other users what they are voting for. Submitting ideas is free, so don't hold back to submit multiple of them.

Provide a detailed description

Describe your idea in as much detail as possible. It makes it more likely that everyone will know what you mean and increases the chance that someone will vote for it. We will assess if it properly covers:

  • Need: what could be improved?
  • Use case: when and how often is this needed?
  • Suggested solution: how would you like to see this implemented functionality-wise?

How do we evaluate your idea?

Assessing your idea

The Thinkwise product development team strives to assess all new ideas once a week. When assessing your idea, there are a few criteria that we take into account:

  • The extent to which it meets the aspects as mentioned above: there is no similar idea already present, it does not consist of multiple ideas, and it has a detailed description containing the required information;
  • The extent to which it fits in our product strategy.

Placing your idea on our backlog

Even though the number of votes is an important factor, there are several criteria that we take into account before placing your idea on our backlog:

  • The number of votes: not only the number of individual user votes, but also the number of unique company votes;
  • The estimated value it returns to all our users;
  • The strategic priorities for the product;
  • The estimated complexity and duration of the implementation;
  • The dependencies between our products.

But my idea was first!

The moment on which your idea is submitted is not a factor in our assessment and placement on our backlog. Sometimes, an older idea may fit well in one of the projects on our roadmap. And vice versa, even though it has been open for a while and would certainly be interesting to implement, it may be surpassed by other ideas based on our criteria.

What statuses can your idea go through?

We adjust the status of your idea to reflect our plans with it.

Start statuses

Your idea is not ready yet to be opened for voting. As long as your it has on of these statuses, we can't guarantee it will be implemented or provide an estimation.

  • New - Your idea has been submitted but is not yet assessed.
  • Under review - We need more time to review the feasibility and impact of your idea.
  • Needs feedback - We need your feedback to better understand your idea.

Pending statuses

Your idea is pending further action.

  • Open - Your idea passed our criteria and has been assessed. It is open for discussion and voting. The more votes it gets, the more likely it is to be implemented.
  • On the backlog - Your idea passed our criteria and has been placed on our backlog. Implementation is not planned for the near future, but you should expect to see progress within 12 months after obtaining this status.

Active statuses

We have concrete plans to implement your idea and should be able to provide an estimated moment of implementation.

  • Planned - Your idea is planned for the near future. Keep an eye on it!
  • Working on it! - We have started working on your idea.
  • Next release - Your idea is implemented and will become available in the next version of the product.
  • Partially completed - Your idea includes multiple products or phases and has been completed for at least one of these.

End statuses

Your idea has reached its latest status and is not considered active anymore.

  • Completed - Your idea has been implemented and is available in the most recent version of the product.
  • Closed - Your idea has already been implemented, an alternative solution is available, or it has not received enough votes. We will indicate the reason.
  • Merged - Your idea complements or duplicates another one and is merged (including the votes!) into the other idea.
  • Declined - We decided not to implement your idea. We will indicate the reason.

Hi everyone,

I would like to inform you that we have made a few changes to both the content and structure of this article. I will highlight the most important changes below.

Required idea description

It regularly happens that an idea is described in such a brief or unclear manner that we need to ask for feedback before we can open it up for votes. This is unfortunate, because in addition to requiring extra time from everyone, it also reduces the chances of receiving votes and being implemented, even though it might be a very good idea.

To address this, we will require that the idea description at least meets the following criteria during our assessment:

  • Need: What could be improved?
  • Use case: When and how often is this needed?
  • Suggested solution: How would you like to see this implemented functionality-wise?

As long as this information is not provided, the idea will not be moved to status Open.

Clarified definition for status ‘On the backlog’

On the other hand, we also want to be as transparent as possible with you.

One of the things that did not align well with this was our definition of the status On the backlog, which stated that there was no guarantee of implementation and no clear time frame for when or if progress would be made. This was often seen as a status where the idea seemed to disappear from the radar, with no indication of whether or when anything would happen with it.

We have listened to this feedback. We have updated the definition of this status to indicate that even though implementation is not planned for the near future, you should expect to see progress within 12 months after obtaining this status.

As a result of this clarified definition, we will review and possibly update the status of several ideas, moving them from On the backlog to Open.

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