Questions & Conversations

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  • 2,345 Topics
  • 8,006 Replies

2345 Topics

A
Captain
Alban_TCaptain
asked in Questions & Conversations

CSV import and decimal separators

Hi,We have a csv file with semicolon seperated data.When importing this file into our Thinkwise application it interprets e.g. 20.88 as 20.880,00 aka 20880 which is a bit too much 🤐Thinkwise doesn't look at the Windows settings because I can replicate the issue on mu PC except that Excel shows it correctly while on the customer pc Excel also messes it up.On my PC: Any suggestions on how to deal with this? Is there an option that we have missed to force the decimal separator?

8
Jeroen van den Belt
Administrator
5 days ago
Freddy
FreddyThinkwise Local Partner Brasil
asked in Questions & Conversations

Image doesn't update after refresh, only when switching between documents

I have a list with a status and status icon. When I have a task that updates the status, de icon changes also. However the text updates, but the icon doesn't update, only when I navigate away from that screen-element, go to another document for example and return to the initial list the icon has visually changed.. Would this be some kind of caching issue?

8
Mark Jongeling
Administrator
8 months ago
Kasper Reijnders
Kasper ReijndersPartner
asked in Questions & Conversations

Migrate to new server tsf_user function cannot be created

I have just exported and imported a project version from one Azure tenant to a new Azure tenant and when I now do the creation it fails on creating functions. The reason is that the function to create the tsf_user() has this layout: create function "tsf_user"()returns varchar(128)returns varchar(128)with schemabindingwith schemabindingasbeginWho can help me with this?

8
E
Moderator
1 year ago
J
Vanguard
Jaycee_CVanguard
asked in Questions & Conversations

database value for color selector

Hi guys,I’m using color selector as a control for a domain and I’m having trouble understanding what the database output means.I saved this color: and its being saved as this int: how do I get the RGB value from this?

8
Freddy
4 months ago
H
Sidekick
HJ van DalfsenSidekick
asked in Questions & Conversations

How to delete base model related stuff

Hi, In the past, we included the base model for the Exchange connector into our work project. But we stopped with that and now we use the ms_graph functionality.But there are several ‘exh_**’ domains and tables auto generated by the base model, but these can't be deleted from the SF user interface.Even not after unlinking the base model from the project and generating the definitions.Is there an option to get them safely deleted from the model?Thanks in advance!

8
H
Sidekick
10 days ago
Blommetje
BlommetjePartner
asked in Questions & Conversations

'Function' takes forever

Hi,Short question, but since the latest upgrade of the SF the step in page ‘Generate Source Code’This step sometimes takes around 15 minutes. I can’t explain why, since we do not have a crazy amount of ‘Functions’ in the code group: 14. All quite simply functions as well, e.g. get usr_id, get_dateAny thoughts on why this specific step (other are crazy fast!) takes so long, and what can be done to fix it? Thanks! Blommetje  

8
E
Moderator
3 months ago
A
Vanguard
André RomijnVanguard
asked in Questions & Conversations

Unit testing with translated messages

Hi communityIn our application we use the tsf_translate function for the translation of messages in our business logic (see post  for details) .However, we have some problems using the translated messages in unit tests. The function is depends on the session_variable ‘tsf_appl_lang_id’, but this is not set during the execution of the unit-test.Setting the session_context for ‘tsf_appl_lang_id’ in the preparation of a unit-test is also not possible, resulting in an error ‘Cannot set key 'tsf_appl_lang_id' in the session context. The key has been set as read_only for this session.’ during the execution of the unit-test.Any ideas how to test for messages generated by tsf_translate in a unit-test?Your help would be appreciated. 

8
A
Vanguard
3 months ago
A
Captain
Alban_TCaptain
asked in Questions & Conversations

Android Thinkwise Indicium app 2023.1.001: "An error occured during the login"

Hi,We are in the progress of updating Thinkwise from 2021 to 2023.I'm testing the mobile devices to check if they still work after upgrading prior to releasing 2023 to the shop floor.When I use the Mobile GUI_2023.1.001Viewer everything works without any issues.But when we install the new Thinkwise Indicium app from the play store and use the same settings and same user/password combination we get “An error occured during the login": At first I thought there might be a typo in the meta server url but when I created a typo on purpose I got a perpetual “Loading application”:I ran a trace on the SQL server and was able to see events being triggered when we tried to logon on the mobile device.But there was nothing being recorded in the IIS log files, I can find entries for the viewer but not for the real mobile device.I did discover that when I install the Thinkwise Indicium app on my android device (NOT connected to the network)  and setup the correct meta server url I get the exact same

8
A
Captain
1 year ago
Kasper Reijnders
Kasper ReijndersPartner
asked in Questions & Conversations

process flows api

Every now and then I have a system flow that does not get abandoned, whilst it should. For example last weekend we had a flow that kept on running but threw an error somewhere. There seems to be no other way to force cancel it than rebooting the server. I did however find this documentation: https://docs.thinkwisesoftware.com/docs/indicium/process_flows But I couldn't get it to work. DELETE/iam/appl/{process_flow_id}({id})/I figured appl would be my app id or short name (in my case: 12 or pp) and {process_flow_id} would be ‘flow_export_messages’ (for example)What is the {id} that the documentation is referring to?

8
Kasper Reijnders
1 year ago
Freddy
FreddyThinkwise Local Partner Brasil
asked in Questions & Conversations

Getting error when clicking button 'Generated definition'

I am getting the following error after I changed a template, then I have to generate definition. When I try to do this I get the below error. When I create and generated code via deployment it works..What causes this?I'm on 2023.1, latest GUI and applied all hotfixes.  

8
Jeroen van den Belt
Administrator
9 months ago
P
Captain
Peter KruisCaptain
asked in Questions & Conversations

Maps shows gray on customer location

I am using the Maps component, but when I open the location, the map keeps gray. Sometimes, just before the gray block, less than a second something blue is appearing but then it goes to gray.This functionality does work when I use the application outside of their network it does show the data. However I want to find out where the application is being blocked.How can I best approach this problem?  

8
A
Captain
5 days ago
Alex Kerschkamp
Captain
Alex KerschkampCaptain
asked in Questions & Conversations

Deployment issue; creation from SF in Azure#1 to Azure#2

Hi everyone,We have one SF that we use to deploy (create) to a development environment and an environment for testing and user acceptance. This is set up in Azure environment 1. We are in the process of setting up the production environment. This is Azure environment 2. The production environment will have its own IAM and an application.The IAM database is created and set up in the production environment (Azure#2) by means of the Deployment Center. Also, Indicium and Universal have been set up in an app service on Azure#2. appsettings.json has been provided with the correct (pool) user data and database name. This user has verified access to the database. The next step would be doing a creation from the SF on the development environment (Azure#1) to the production environment (Azure#2).The SF offers an option to configure a custom pool user for a runtime configuration. However, this option is greyed out and read only for us. The pool user for the development environment (Azure#1) has t

8
Alex Kerschkamp
Captain
11 months ago
B
Sidekick
BasWesselinkSidekick
asked in Questions & Conversations

ODATA: Function that returns nested JSON

Hi, For an API POC, I have made a function that returns nested JSON message (using .. for JSON auto .. option) in an NVARCHAR(MAX) datatype. In SSMS, I get a proper formatted JSON message. But when it is exposed via the default indicium ODATA API, the result gets altered to an escaped JSON string. ([x] API, [x] Indicium Basic API)How can I prevent the result being escaped? 

8
B
Sidekick
8 months ago
Z
Apprentice
ZacheryApprentice
asked in Questions & Conversations

Cortex Barcode Configuration

Hi all,According to https://docs.thinkwisesoftware.com/docs/sf/domains#cortex-barcode-scanner and we should be able to configure CORTEX_DECODER as the domain control. But we don’t see that option in control under domain. See screenshot:  We are on platform version 2022.2.17.0Any tips or help is appreciated.  

8
Z
Apprentice
11 months ago
Randolph Beekman
Vanguard
Randolph BeekmanVanguard
asked in Questions & Conversations

Copy project folder task does not copy project folder

Hello, I'm not sure if it happened after the update to version 2020.1, but if I do a creation and I get the question if I want to copy project folder then no new version folder will be created. Permissions on the directory are correct. It is noticeable that in the "Copy project version" screen Project is empty and the version is set to 1.00. I can select the project and set the correct version number and all is being update except the creation of the new folder. What could be the cause of this?

7
Randolph Beekman
Vanguard
4 years ago
Freddy
FreddyThinkwise Local Partner Brasil
asked in Questions & Conversations

Error Maps component

For a Demo App, I am trying to integrate the Maps component. However I am getting an error, any ideas where to look for solutions? It's a 404 error. The documentation for me is not sufficient to know where to look for possible answer to this error. [img]https://uploads-eu-west-1.insided.com/thinkwise-en/attachment/104e23f2-d2c3-4d11-baf3-eeda2d06c0ec.png[/img]

7
Jop ter Horst
Vanguard
4 years ago
Johan van Eijsden
Captain
Johan van EijsdenCaptain
asked in Questions & Conversations

Reset password

A user of the web GUI wants to create a new password for his user account. The authentication methode is “IAM” and login verification is set to “Password” in IAM. Because we host the application on our IIS for multiple customers, we are the administrator of IAM for these customers. I know I can set a new password in IAM myself, but I do not want to know the users password. So I want to let him change the password himself. The settings “Allow change” in IAM is set to “True”  and Expires is set to “Change after login”. The user is able to set a new password in the following form:   After changing the password, the following message appears: So far so good. But when trying to login with the new password, I get an error: But the user can login with his original password, so the change/update did not work! Same problem when trying to reset the password via the option “Change password” in the blue tab.     The Application Pool user has owner rights on the database, so that should not be the

7
Johan van Eijsden
Captain
4 years ago
John Sangers
Apprentice
John SangersApprentice
asked in Questions & Conversations

Windows GUI on Microsoft RDS Server

We use a VDI solution for remote workers and need to know if we can move to a solution using Microsoft RDS servers with remote desktops or remote apps. Does anyone have experience running the SoftwareFactory Windows client on such a system? According to the documentation this is supported and “Depending on the amount of data and the use of the application the Windows GUI requires between 30 and 100 megabytes (MB) RAM memory per user.”. If you have experience in running the Windows GUI on RDS how many concurrent users can you run on each server and do you have any issues with memory, USER object or GUI object usage?  

7
G
Vanguard
4 years ago
R
Apprentice
Rémon BalApprentice
asked in Questions & Conversations

Translation not visible in mobile app

Hello, I have a column in a table with a translation object created for this column. If I open the table in Windows it displays the correct name for the column. If I open the same screen in a mobile app it doesn't show the correct name but shows the original field name. All the other fields are translated well. I don't use a tab variant for this table. Is there an option to add the translation object for the mobile app as well?

7
Jop ter Horst
Vanguard
4 years ago
Harm Horstman
Superhero
Harm HorstmanSuperhero
asked in Questions & Conversations

Taking pictures from inside the Mobile GUI running on Android

It seems that the image control behaves differently for Andriod devices compared to iOS. On Android devices the option 'Take a Photo' is missing and the photo library opens immediately [img]https://uploads-eu-west-1.insided.com/thinkwise-en/attachment/d68de56b-0063-43f6-99ba-8b4a8ef16ab6.jpg[/img] Any idea how can this be solved?

7
Leroy Witteveen
Moderator
5 years ago
O
Vanguard
Onno SpoorVanguard
asked in Questions & Conversations

Tab header visibility - feature or bug

In the new 2020.1 version I've created a screentype with a detail tab. In the screentype I've set the Show tab header to 'False’. I've used this screentype on a subject, with multiple details. I also created prefilters and a CONTEXT procedure on the subject, to hide or show detail-tabs according to the result of the prefilters. When I select a different prefilter, the CONTEXT procedure nicely shows and hides the proper detail-tabs, but WITH the tab header. Is this a feature or a bug?

7
O
Vanguard
4 years ago
O
Vanguard
Onno SpoorVanguard
asked in Questions & Conversations

Limit results in a look-up

Is there a way to limit the result in a look-up? E.g. you've created a purchase order and are now inputting pruchase order lines, but for every new line, you don't what to see the products which are already in the purchase order.

7
R
Captain
3 years ago
R
Hero
RolandHero
asked in Questions & Conversations

Editing issues in formlist

[b]Issues[/b] When using a formlist it's not possible to have form buttons such as edit and save. The alternative is to make the form editable by default and to enable form auto-save. This gets us a workable solution. This brings up another issue though. Radio buttons in the form are greyed out and only become editable when clicking another field of the same table row first. The reason for radio buttons is to prevent drop-downs to minimize mouse clicks. [b]Request[/b] I would like to see formlists tweaked by the developers so that they behave somewhat more like a normal form, including buttons that can be relevant for formlists (such as edit, save and cancel). And ideally radio buttons in formlists are clickable immediately. [b]Note[/b] Maybe this should have been an idea rather than a question. ;)

7
R
Hero
4 years ago
Johan van Eijsden
Captain
Johan van EijsdenCaptain
asked in Questions & Conversations

The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception

A customer has migrated to Windows Server 2016 (64 bit) and now our reports (Crystal Reports) don't start anymore. The error message is: The type initializer for '[b]CrystalDecisions[/b].[b]CrystalReports[/b].[b]Engine[/b].[b]ReportDocument[/b]' threw an exception The Thinkwise applicatie that the customer is working with has been developed with TSF 2017.1. The version Windows GUI is 2018.1.17. The SAP Crystal Reports runtime engine for .NET framework (64 bit) is 13.0.13.1597. I have two questions: 1. What causes this error? 2. What determines which version of the SAP Crystal Reports runtime enige I should install? Could anyone help me out here?

7
Johan van Eijsden
Captain
4 years ago
Harm Horstman
Superhero
Harm HorstmanSuperhero
asked in Questions & Conversations

How to use cursor_to_col_id in Default procedures

What is the purpose of the parameter cursor_to_col_id? I tried to move the cursor to a specific next field after moving another field.  Just adding a statement like below, does not make any difference. SET @cursor_to_col_id = 'document_number' Could anybody give an example or explanation on how to do this?   

7
E
Sidekick
3 years ago

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