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Error message when register environment

  • 23 April 2021
  • 6 replies
  • 78 views

Userlevel 2
Badge +6

When I register my environment I get the message:

What is the problem and what can I do about it?

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Best answer by Mark Jongeling 24 April 2021, 12:50

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6 replies

Userlevel 7
Badge +23

Hi Marco,

Which version of Indicium (Universal) are you running?

Latest version is 2021.1.19. You can see the version(build) on the Indicium landing page (https://[server]/[indicium]).

Example of not the latest version of Indicium

 

Userlevel 7
Badge +23

Hi Marco,

I have created a TCP ticket for you for this as this might also be causing trouble for other customers. The ticket number is 81998. 

Userlevel 2
Badge +6

It says:

Indicium is running!

Version: 2020.2
Build: 13

It is the version of the installation package 2021.1

 

Userlevel 7
Badge +23

Hi Marco,

Could you try it with the latest version of Indicium? Do keep in mind that this version needs .NET5. Check the release notes for more details.

I think the licensing is not working due to having an older version of Indicium.

Userlevel 7
Badge +23

Hi Marco,

Have you been able to solve it with the newer Indicium version?

Userlevel 2
Badge +6

Hi Mark,

I am very sorry for responding so late. But you know, busy, busy, busy.
I did the registration again without any modifications and now it worked. Just with the current version of Indicium.
Anyway, thanks for the support and I will keep your advice in mind.

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