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Chart not visible in universal

  • 24 May 2023
  • 7 replies
  • 91 views

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Hi,

I have a chart in my windowns GUI.

 

But in my universal GUI in gives this error:

I dont know what to do with this error message.

Can anyone help me?

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Best answer by Mark Jongeling 31 May 2023, 11:30

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7 replies

Userlevel 7
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Hi Dylan,

Can you share the configuration of the Cube?

To my knowledge this type of cube is supported as seen in our Insights showcase application:

 

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Is this enough or am i missing something?

Userlevel 7
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Thanks Dylan!, which Chart type has been chosen? This is visible on tab 2 of Cube view like this: 

Example

 

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I have tested to put it on stacked and not full stacked. But this is not working. still same error.

Userlevel 7
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You can try that option yes.

I'm verifying with the team to see if the 2d bar (full stacked) is indeed not supported at the moment

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I tried but it gets the same error message.

 

Userlevel 7
Badge +23

Hi Dylan, 

That is strange, I'm certain this Chart type should function. Also the 2d bar (full stacked) works for me. Can you create a ticket for this? Maybe we are overlooking something, but this has to be look into.