Error from ReportMailer: Failed to attach the attachments. Will not send the email.

Question

When sending emails with TSFReportMailer I sometimes see the following error message:

Failed to attach the attachments. Will not send the email.

This happens when the attachement(s) do(es) not exist or when there is a special character in the file name. Especially when the character “&” is used in the file name, this results in the above error message. Why? This is a valid character for a file name, right?

Can anyone tell me if it is possible to translate this error message?

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Best answer by Mark Jongeling 11 December 2020, 08:38

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Mark Jongeling · Accepted Answer

Goodmorning Johan,This error needs more debugging and can be considered a bug. I created an issue for it in TCP for you with issue number: 79091 .The error is not translatable currently. If you would like that, feel free to create a topic in the Ideation section.Kind regards,Mark Jongeling

Mark Jongeling · Answer

Hi Johan,I will find out for you why this is occuring and you will hear soon from me.For the translation of the error, I believe this is hardcoded into theTSFReportMailer but I will confirm this with the team.Have a good evening!Mark Jongeling

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